Reference

How We Run Things, Clearly Stated

These terms govern your account and how 88lbs operates for you — covering your rights, our obligations, and the rules that apply when you access the platform from Bangladesh or other eligible regions.

Account TermsData and PrivacyWallet Use PolicyJurisdiction NoticeContact Rights
88lbs How We Run Things, Clearly Stated
ACCOUNT SECURITY STANDARDS

How We Protect Your Data and Account

Security is built into the account layer, not bolted on. Every login uses OTP verification sent to your registered mobile number, so access requires something only you hold. Session tokens expire automatically after a period of inactivity, reducing exposure if you leave a device unattended.

Encrypted Wallet Data Payment credentials linked to bKash, Nagad, and Rocket are stored using encryption at rest. We do not display full wallet numbers in your account history — only masked references.
Cookie and Tracking Policy We use session cookies to keep you logged in and analytics cookies to understand how the platform is used. You can manage cookie preferences from your browser settings at any time.
Data Retention Rules Account and transaction records are kept for the period required by our operating obligations. When that period ends, data is deleted or anonymised — not retained indefinitely.
Your Rights, How to Use Them Submit a data access or deletion request through live chat or email. We confirm receipt within a working day and process the request against the data we actually hold on your account.
REACH OUR LEGAL TEAM

How to Contact Us on Legal Matters

If you have a question about these terms, want to exercise a data right, or need clarification on how a specific rule applies to your account, our support team is the right starting point. Raise a query through live chat or email and reference your registered wallet number — bKash, Nagad, or Rocket — so we can locate your account quickly and respond without delay.

Live Chat Start a chat session directly from your account dashboard. Quote your registered wallet number and describe your legal or policy query so the team can pull the right records.
Email Support Send your request to our support address with your account ID in the subject line. Data access, correction, and deletion requests are handled through the same channel.
Account Help Centre Visit the Help section inside your account for policy documents, terms updates, and wallet-specific rules covering bKash, Nagad, and Rocket transactions.

Common Questions About Our Legal Terms

These are the questions we hear most when it comes to account rules, data rights, and how the terms apply in Bangladesh. If your question is not covered here, live chat gets you a direct answer.

Access depends on your local law and eligible regions. These terms govern your use of the platform where access is permitted. Confirm that online gaming is lawful in your location before you open an account.

We hold your registration details, wallet identifiers for bKash, Nagad, or Rocket, transaction records, device identifiers, and session logs. You can request a full copy through our support channel.

Contact support via live chat or email with your account ID. We process deletion requests where no legal obligation requires us to retain the data, and we confirm the outcome in writing.

Wallet details are passed only within the payment processing chain needed to complete your transaction. They are not sold or shared for marketing. Stored references are masked and encrypted.

We notify you before material changes take effect. Continued use of your account after the effective date means you accept the updated terms. You can request a copy of any version through support.

Records are kept for the period our operating obligations require. After that, data is deleted or anonymised. You can ask us to confirm the retention period that applies to your specific account.
Reference

Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.